We believe customer satisfaction shouldn't end with the sale — it must continue with the same level of care and commitment after the product is delivered and installed. With our experienced and well-trained technical service team, we provide fast, efficient, and solution-oriented support across all regions of Türkiye as well as in our international projects.

Our after-sales service approach goes beyond simply responding to malfunctions or maintenance needs. It also includes preventive maintenance practices and customer education to ensure uninterrupted operation. We continuously invest in our technical infrastructure and staff training to keep our service standards at the highest level.

All spare parts related to our products are consistently kept in stock in sufficient quantities. When needed, they are supplied quickly to our customers to ensure that installation or replacement processes are completed without delay.

Providing reliable, sustainable, and long-lasting solutions is at the heart of our commitment. For us, after-sales support is not an obligation — it's a core principle of our customer relationship philosophy. Knowing that there is a dependable support team available whenever needed is one of the cornerstones of every partnership we build.

You can find our after-sales support videos for our products on our YouTube page:

For Alberto Sassi Machines: Click Here!

For Fermator Automatic Doors: Click Here!